Privacy Policy

Last Updated: November 28, 2025

FS Premier Transport (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or use our transportation services.

By accessing our website or booking with us, you agree to the terms in this Privacy Policy.

1. Information We Collect

We collect information to provide you with reliable transportation services and a smooth booking experience.

A. Information You Provide

This includes:

  • Name
  • Phone number
  • Email address
  • Pick-up and drop-off details
  • Payment information
  • Special requests or notes
  • Feedback or communication messages

B. Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Cookies and tracking data

This helps us improve website performance and user experience.

C. Third-Party Information

Some information may be collected through:

  • Payment processors
  • Booking platforms
  • Marketing tools
  • Analytics services

These partners follow their own privacy practices.

2. How We Use Your Information

We use your information to provide high-quality transportation services and improve your experience with us.

Your information may be used to:

  • Process bookings and reservations
  • Confirm and update ride details
  • Communicate reminders, updates, or changes
  • Provide customer support
  • Improve our website and services
  • Send promotional offers (with your consent)
  • Prevent fraud or unauthorized activity

We only use your information for business purposes and never misuse your data.

3. How We Protect Your Information

We take data security seriously.

We use:

  • Encrypted payment systems
  • Secured servers
  • Access controls
  • Regular system monitoring
  • Industry-standard security practices

While no method is 100% secure, we aim to protect your information to the highest reasonable standard.

4. Sharing Your Information

We do not sell your personal data.

We may share your information only when needed to provide services, including:

  • Payment processors for secure transactions
  • Chauffeurs who require trip details
  • Customer support tools
  • Website service providers
  • Legal authorities, if required by law

We ensure all third parties follow safe and professional data practices.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve speed and performance
  • Analyze website traffic
  • Personalize your experience
  • Support booking functions

You may disable cookies in your browser settings, but some website features may not function properly without them.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your data
  • Correcting inaccurate information
  • Requesting the deletion of your data
  • Opting out of marketing communications

You can contact us at any time to request changes or removal of your information.

7. Email and SMS Communication

By booking with us or submitting your information, you consent to receiving:

  • Booking confirmations
  • Trip reminders
  • Important service updates

You may opt out of promotional messages at any time by requesting removal.

8. Data Retention

We retain your information only as long as needed to:

  • Provide transportation services
  • Fulfill legal or tax obligations
  • Improve customer experience

After that, your data is securely deleted.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for:

  • Their content
  • Their privacy practices
  • Their security measures

We recommend reviewing their privacy policies before providing personal information.

10. Children’s Privacy

FS Premier Transport does not knowingly collect personal information from children under 13.
If we discover that information was collected in error, it will be deleted immediately.

11. Policy Updates

We may update our Privacy Policy from time to time.
Changes take effect once published on this page.

We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

FS Premier Transport
Email: info@fspremiertransport.com
Phone: +1 407 234-0344
Website: https://fspremiertransport.com/